Your whole shop,
inside one WhatsApp chat.
Chatly turns WhatsApp into a storefront your customers already know how to use. They browse your catalogue, pick what they want, and pay — all without leaving the conversation. No app to download, no website to build, no checkout to explain.
- Show your products and prices as a tappable in-chat catalogue.
- Customers build an order and check out without leaving WhatsApp.
- Automatic order capture — every sale recorded in your dashboard.
- Secure Paystack payment before you pack or dispatch.
A storefront where your customers already are
Most South African small businesses don’t need another website that nobody visits — they need to sell where the conversation is already happening. That’s WhatsApp. Chatly lets a customer message your business, see your catalogue, and place an order in the same thread.
For a home baker, a boutique or a spare-parts dealer, that means no more copying prices into chats one by one, no more lost orders in a busy inbox, and no more “do you still have this?” back-and-forth.
From catalogue to checkout, automatically
Your products live in a simple catalogue you manage from the Chatly dashboard. When a customer chooses items, Chatly totals the order, sends a secure Paystack payment link, and confirms the sale once payment lands — then logs the whole thing so you have a proper record of who bought what.
You get a real orders list and customer history instead of scrolling back through hundreds of messages trying to remember what someone ordered.
Need something that isn’t in the catalogue?
Custom orders are part of small-business life. Chatly handles them too — you can send a payment request for any amount for a bespoke item or a special request, without having to add it to your catalogue first.
Frequently asked questions
Do my customers need to install anything?
No. Everything happens inside WhatsApp, which your customers already have. There is no app to download and no website to visit.
How do I manage my products?
You manage your catalogue from the Chatly dashboard — add products, set prices, and update them any time. Changes reflect in the WhatsApp store automatically.
Can I sell items that aren’t in my catalogue?
Yes. Chatly can send a payment request for any custom amount, so once-off and bespoke orders are easy.
Is it really a full store?
It covers the essentials most small businesses need: browse, order and pay in one chat, with orders and customers recorded in your dashboard.
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