Get the deposit,
then get the booking.
Chatly is not a calendar and will not pretend to be one. What it does is the part that costs you money: answering instantly so the enquiry does not go cold, collecting a deposit in the chat so the slot is real, and sending the confirmation and reminder so the customer turns up.
- Instant 24/7 reply so an after-hours enquiry does not go cold.
- Send a Paystack deposit link for any amount, right in the chat.
- Confirmation and reminder messages, sent as approved templates.
- No calendar sync — you keep booking in whatever diary you already use.
The enquiry that arrives while you are working
If you are on-site, under a car or with a client, you cannot answer every WhatsApp the moment it lands — and a slow reply often means a lost job. Chatly answers instantly, 24 hours a day, with a tappable menu of what you offer and a way to pay.
The conversation lands in your shared inbox with that customer’s full history attached, so when you do pick up your phone you are picking up mid-conversation, not starting from scratch.
Lock it in with a deposit
A booking is only real once money has moved. When a customer taps “Pay an amount”, Chatly asks how much and sends a Paystack link for exactly that figure — a deposit, a call-out fee, or the full job. They pay by card in the chat and the money settles directly into your own bank account.
That is the whole anti-no-show mechanism, and it works from the day you sign up. You decide the deposit amount per job rather than configuring rules up front.
Confirm it and remind them
Chatly ships with two approved message templates for exactly this: a booking confirmation and an appointment reminder. You fill in the customer’s name, the service and the date, and send it from the dashboard — including outside the 24-hour window, which is when a reminder actually matters.
Sending them is a deliberate action, not an automation. That is the honest version: you choose when the reminder goes out.
What Chatly does not do yet
There is no calendar, no availability checking, no double-booking protection and no automatic booking record. Chatly will not know that Tuesday at ten is taken. Keep using the diary you already trust, whether that is Google Calendar or a notebook.
If a real booking system is the thing you need, say so on a setup call before you pay us anything. We would rather tell you it is not built than sell you a calendar that does not exist.
Frequently asked questions
Can I take a deposit when someone books?
Yes. Chatly sends a secure Paystack link for whatever amount you name — a deposit, a call-out fee or the full price. The money settles directly into your own bank account, not ours.
Does Chatly manage my calendar or check availability?
No. There is no calendar, no availability check and no double-booking protection. Chatly handles the reply, the deposit and the confirmation message; you keep booking in the diary you already use.
Does it work after hours?
Yes. The automated reply and the payment link run 24/7, so an 11pm enquiry gets an answer and can pay a deposit before you have even seen it.
How do confirmations and reminders get sent?
Chatly includes approved booking-confirmation and appointment-reminder templates. You send them from the dashboard with the name, service and date filled in — they are not fired automatically.
Do I need to set up complicated software?
No. You sign up, connect your WhatsApp number and load what you sell. Optional done-for-you setup is available if you would rather we did it with you.
Ready to automate this on WhatsApp?
Set it up yourself in an afternoon. No technical skills, no lock-in, no setup fee.
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