How Chatly works,
in 3 simple steps.
Chatly turns a WhatsApp conversation into a complete sales and admin engine — answering enquiries, quoting jobs, collecting payment and sending updates, automatically. Here’s exactly what happens from a customer’s first message to money in your account.
- Instant 24/7 replies to enquiries — even at 2am.
- Automatic quote generation and secure payment links.
- Every order, customer and payment recorded in your dashboard.
- Automated status updates so clients stop asking “is it ready?”.
Step 1 — The client reaches out
Your client sends a WhatsApp message — “Quote for a boundary survey” or “What are your rates?” Chatly replies instantly, 24/7, even after hours. It walks them through a tappable menu of what you offer, so what reaches you is a structured order or payment rather than a thread you have to decipher.
Step 2 — Chatly handles the admin
Chatly generates a professional quote from the captured details and sends a secure Paystack payment link right there in the chat. Your client taps, pays by card or instant EFT, and the sale is recorded automatically — no manual invoicing, no copying details between apps.
Step 3 — You get paid & updated
The payment lands in your own bank account and the job is logged in your dashboard. Chatly then sends the customer automated progress updates — “Your survey is now in progress” — so you stop fielding “is it ready yet?” calls. You wake up to paid jobs instead of unpaid invoices.
From sign-up to your first WhatsApp sale
Step 1: sign up and pick a plan — about two minutes. Step 2: connect your existing WhatsApp Business number through Meta’s Embedded Signup, keeping your number and chat history. Step 3: load your products and connect your bank account for payouts. Step 4: share your number and start taking orders in the chat.
No technical skills needed. If you would rather not do it alone, optional done-for-you setup is available — book a setup call and we do it with you.
Frequently asked questions
Do I need any technical skills?
None. We handle all the setup. You just need to know your pricing and your most common FAQs, and we guide you through everything.
How long does setup take?
Most merchants take their first order the same day they sign up. The slowest part is Meta approving your WhatsApp number, usually minutes.
Does it work after hours?
Yes. Chatly replies instantly 24/7, so after-hours enquiries become quotes and bookings instead of missed leads.
How do customers pay?
Chatly sends a secure Paystack payment link in the chat — customers pay by card or instant EFT, and funds settle to your own bank account.
Ready to automate this on WhatsApp?
Set it up yourself in an afternoon. No technical skills, no lock-in, no setup fee.
See Pricing